There are a lot of moving parts to run your service organization efficiently and effectively. This session is open to all Members who sell and sell and service appliances. It opens discussions for Members to share their challenges, successes, learning experiences and best practices. Topics range from Technician salaries and the Cost of Doing Business to training options and warranty rates. Mark Pollitz, Director of Service at NMG Carmine Dionisio, Educational Development Manager at NMG