FAQs
PrimeTime San Antonio. February 20-23, 2027
Planning your trip to San Antonio? Find helpful information about hotel reservations, travel, parking, registration, and everything you need to know before arriving at PrimeTime.
IMPORTANT DATES & CANCELLATION DEADLINES
- January 25 hotel booking deadline.
- February 8 hotel cancellation deadline.
HOTEL RESERVATIONS
To receive the advertised group rate, you must book your hotel room through the Nationwide Marketing Group website. Hotel reservations can be made during your PrimeTime registration.
Please make your reservation by January 25, 2027, to secure the special group rate. Cancellations made after February 8, 2027 may be subject to a hotel cancellation fee.
A valid credit or debit card is required to guarantee your hotel reservation. Approximately 30 days prior to arrival, the hotel may charge a deposit equal to one night's stay plus applicable taxes.
Hotels Within Our Room Block
Grand Hyatt San Antonio
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600 E. Market St., San Antonio, TX 78205
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Distance to Convention Center: 250 ft. (adjacent to the Convention Center)
San Antonio Marriott Rivercenter on the River Walk
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101 Bowie St., San Antonio, TX 78205
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Distance to Convention Center: 0.2 miles
San Antonio Marriott Riverwalk
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889 E. Market St., San Antonio, TX 78205
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Distance to Convention Center: 240 ft. (adjacent to the Convention Center)
Hilton Palacio del Rio
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200 S. Alamo St., San Antonio, TX 78205
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Distance to Convention Center: 0.3 miles
The Plaza San Antonio Hotel
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555 S. Alamo St., San Antonio, TX 78205
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Distance to Convention Center: 0.6 miles
Click below to view hotel rates and additional information:
View Hotel Rates & Information
Nationwide PrimeTime is targeted by scammers offering to book hotel rooms for PrimeTime, claiming access to discounts, membership lists, or other sales pitches. Please note that hotel rooms in the group block may ONLY be booked through PrimeTime registration. Nationwide Marketing Group does NOT sell its member information. Beware of fraudulent companies offering different hotel rates or requesting reservation and/or payment information. If you have a question about an email or phone call you have received, please let us know at events@nationwidegroup.org.
HOTEL POLICIES
A valid credit/debit card is required to guarantee your hotel reservation. Your credit card may be charged a deposit equal to one night's stay plus tax approximately 30 days prior to your arrival by the hotel.
Credit card authorization:
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If your room charges have already been covered, the hotel will place a hold on your card to cover incidental expenses.
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If your room has not been prepaid, the hotel will authorize your card for the estimated total cost of your stay, including room nights, taxes, and incidentals.
Any unused funds from the authorization hold will be released upon check-out.
Reservation cancellations must be made in writing to events@nationwidegroup.org on or before Monday, February 8th, to avoid the registration and hotel cancellation penalty.
After February 8, 2027:
- The penalty for cancelling your registration to attend the PrimeTime event will be $350 per registration.
- The penalty for reducing your room nights or cancelling your hotel reservation will be equal to one night's hotel charges, including taxes, even if you still plan to attend PrimeTime.
No-Show Fee: If you fail to arrive at the hotel on the date you requested, the hotel reserves the right to cancel your room reservation and charge a one-night stay, including taxes, and you will be charged an event cancellation fee of $350 per registration.
Early Departure Fee: Upon arrival, the Front Desk will verify your departure date. Should you depart earlier than the departure date you provided, you may be subject to an early departure fee from the hotel. Please ensure to inform them inmediately of any date changes.
Check-in requirements: Guests must present a valid U.S.-issued photo ID or passport, along with a credit or debit card in their name.
All hotels within our room block have a standard check-in time of 4:00 PM and a check-out time of 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability, and additional fees may apply.
If your room is not ready upon arrival, you may store your luggage at the Bell Desk at no additional charge. To request a late check-out, please contact the Front Desk the day before your departure. Please note that extended check-out times are subject to availability and may incur additional charges.
Room preferences: Preferred room types, locations, and specific amenities are not guaranteed and are subject to availability at check-in, when final room assignments are made.
Hotel group rates apply to single or double occupancy. Additional occupants may be subject to an additional fee per person per night and subject to the hotel's maximum occupancy policy and fire codes. Please contact the NMG Events Team to confirm the rate and policy at events@nationwidegroup.org
Rollaway beds may be available complimentary or at an additional charge, depending on room type. If needed, it is recommended that you make the request in advance, as not all hotels have this option.
HOTEL FEES & AMENITIES
The current hotel occupancy tax in San Antonio is 16.96% + 2% San Antonio Tourism PID Fee.
** Taxes are subject to change without notice.
Grand Hyatt San Antonio
- Valet Daily: $72++/night.
Marriott Rivercenter on the River Walk San Antonio
- Valet Daily: $64.95++/night.
Marriott Riverwalk San Antonio Hotel
- Valet Daily: $64.95++/night.
Hilton Palacio San Antonio Hotel
- Valet Daily: $59++/night.
The Plaza San Antonio Hotel
- Valet Daily: $56++/night.
* Grand Hyatt San Antonio Hotel
Grand Hyatt San Antonio River Walk is a dog-friendly hotel. The availability of dog-friendly rooms is limited, and a minimum of 48 hours reservation notice is required by calling +1 210 224 1234. Dog tags are required. *We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.
Pet Fees (No cats)
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Up to 5 nights: $100 / STAY
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More than 5 nights: $200 / STAY
Weight Limits
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Individual pet weight limit: 50 Pounds
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Combined pets weight limit: 75 Pounds
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Maximum number of pets is 2.
* Marriott Rivercenter on the River Walk San Antonio
Pets are not allowed at San Antonio Marriott Rivercenter on the River Walk.
* Marriott Riverwalk San Antonio Hotel
Pets Welcome - There is a $100 non-refundable deposit and $20 per day for 2nd pet.
Maximum Pet Weight: 50.0lbs
Maximum Number of Pets in Room: 2
* Hilton Palacio San Antonio Hotel
The Hilton Palacio del Rio Hotel does not allow pets.
Service Animals: Only service animals are welcome at the property
* The Plaza San Antonio Hotel
Yes, pets are welcome at Plaza San Antonio Hotel & Spa, Autograph Collection. One pet is allowed per room, with a maximum weight of 70.0 lbs.
TRAVEL & ACCESSIBILITY
San Antonio International Airport (SAT) is the most convenient choice when flying into PrimeTime. From there, it’s about a 15-minute drive/ride to the Convention Center.
Airport Check-In: In general, the airlines and the Transportation Security Administration recommend that passengers arrive at the airport at least two (2) hours before domestic flights. This allows ample time for you to check in for your flight, check baggage, and go through security screening. If you need to park, return a rental car, or ride a shuttle from the airport parking area, be sure to include extra time for that.
Need to rent a scooter or wheelchair?
- Scootaround website: https://scootaround.com/en/san-antonio
- Cloud of Goods website: https://www.cloudofgoods.com/san-antonio-tx/mobility-scooters-rentals/
REGISTRATION DESK HOURS & MOBILE APP
FRIDAY, FEBRUARY 19
- 4:00 PM - 7:00 PM
SATURDAY, FEBRUARY 20
- 7:00 AM - 7:00 PM
SUNDAY, FEBRUARY 21
- 7:00 AM - 7:00 PM
MONDAY, FEBRUARY 22 (Expo Day)
- 7:30 AM - 6:30 PM
TUESDAY, FEBRUARY 23 (Expo Day)
- 7:30 AM - 1:30 PM
WEATHER
San Antonio in February has daytime highs that average around 67 F and overnight lows that average around 42 F.
We're Here to Help!
Have a question that isn't answered here?
Our Events Team is happy to assist, contact us at events@nationwidegroup.org
